Returns & Exchanges
At LUMA NUTRITION, we want you to feel as confident in your wardrobe as you do in your lifestyle. If your purchase isn't the perfect fit, we offer a 30-day window for hassle-free returns and exchanges on all unworn apparel.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all LUMA tags attached and include the printed packing slip to ensure fast processing.
Ship It Back
Affix the prepaid shipping label provided by our portal to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality team inspects the returned garments, we will issue a refund to your original payment method or ship your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing